Terms and conditions

These terms and conditions outline the rules and regulations for the use of SMK’s Website, located at Smartkith. By accessing this website we assume you accept these terms and conditions. Do not continue to use Smartkith if you do not agree to take all of the terms and conditions stated on this page. The basic mission of Smartkith to provide part time business opportunity to all over Pakistanis.

Membership;

Eligibility: Membership in SmartKith’s network is open to individuals aged 18 and older.

Enrollment: To become a SmartKith distributor, complete the registration process and accept these terms.

Independent Contractors: Distributors are independent contractors, not employees of SmartKith.

• You may be needed to supply your valid verified identity proof, address proof, E- mail and alternative contact data, at the time of registration.
• Creation of account is free off cost .You need to create account on Smartkith provide basic information like (Name, CNIC, EMAIL, Number etc.) than you will register on website. Congratulation you’re a new member of Smartkith

Every user who want to transfer or withdraw their e-wallet balance to any team member was assisted by the company. Your transferred funds are not the company’s responsibility.

Make sales and reach 100 points. Create a sales team, train, and make money.The minimum withdrawal amount is 1000 rupees. Your monthly performance and sales % determine your monthly bonus. This can be claimed within the first ten days of the month following the achievement of 100 business points.

If the gift is not claimed within 30 days, it will expire. Gifts are given out in accordance with business promotions. The condition may be changed at any time by the company.

Suspension of account:

If a member hasn’t placed an order in the six months since their last BPs were added, their membership will expire. Additionally, if a BP order is not placed during the two time periods of the month in which you registered with Smarkith, all new registrations are immediately canceled. Nonetheless, it is guaranteed that the prospectus will reapply for corporate registration in such a scenario. Account upgrades are made in accordance with business policy.

The account will be promptly terminated for violating business policy and rules and acting as an agent for another company.

Registration:
Your coaching handbook and Smartkith ID card are mailed to your email address or will be available on your Smartkith profile page.

Only SMK-approved brand partners are allowed to sell SMK products. Any other unapproved channel retailer, store, or online website does not carry it. The brand partners give you these items because they sell them by routinely monitoring your skin, which is something that SMK constantly teaches you. Thus, stay away from fraud. Use only products from SMK branches that are delivered straight to your house.

He/She will lose her current level and be promoted based on her own business volume if a senior sales manager or above is inactive with His/her team (that is, not coaching or contacting them).

We have a tendency to reserve the proper to alter the costs at any time and in our sole discretion.Unless both you and us specifically agree otherwise, your order will not be considered a part of our contract.

The prices of shipping, delivery, and other fees and charges that are explicitly mentioned as additional charges to the value during the purchase process are not included in the costs, and they may differ depending on the delivery option you select.

We frequently work with a variety of third-party service providers to meet the demands of payment assortment. From an outside service provider, you should anticipate receiving invoices and correspondence regarding payment.

Payment methods:
easypaisa 

Jazzcash 

Bank account

If any query about payments then contact our support team at www.smartkith.com 

Purchases and Payment:

• Payment Methods: SmartKith accepts various payment options, including credit cards and other specified methods at checkout.
• Order Confirmation: Orders are confirmed upon successful payment and availability of the product.
• Shipping and Delivery: Delivery times vary by location. Any delays will be communicated, but SmartKith is not liable for uncontrollable shipping delays.
• The prices of shipping, delivery, and other fees and charges that are explicitly mentioned as additional charges to the value during the purchase process are not included in the costs, and they may differ depending on the delivery option you select.
• We frequently work with a variety of third-party service providers to meet the demands of payment assortment. From an outside service provider, you should anticipate receiving invoices and correspondence regarding payment.

Returns and Refunds:

• Eligibility: Products can be returned within 14 days of receipt if they are unopened and in their original packaging.

Process:To start a return, get in touch with SmartKith customer support. After acceptance, refunds will be sent to the original payment method within a certain period of time.

Note; In case of return shipping charges will b payed by user not from smartkith. Smartkith is not responsible for your returns so if you don’t want to pay these shipping charges or fine then order the product after confirming through your customer.

If the loss is due to your own careless handling, we may deduct the price of any included item from the amount you receive. You are fully responsible for any reduction in the product’s value that results from handling, excluding what is required to determine the product’s nature, attributes, and functionality.

We will process the payment as soon as possible, and in any event, among

You may cancel an associate order at any time, even after receiving an email confirming your order or after the client expertise center has verbally approved it. However, you must do so no later than eighteen hours after the invoice date or, if you ordered a lot of products, the last of the merchandise.

If the order is still pending in the case of an e-wallet, the whole money will be recovered. However, you will be billed for refuse charges if the order is already being processed. However, 40% of the money is refunded if the order is delivered (which implies bps are added). A complete repayment is not

Exchange:

1. If product is fully damaged (with 100% proof from consignee) product will be replaced with new one.
2. If product is partial damaged with no solid proof, new product purchasing will be offered at 50 % off.
3. If product is missing (with 60 percent solid proof) product will be replaced with new a product free of cost.

Shipping Costs

• Customers are responsible for the shipping costs of returning the product.
• If the exchange is due to a mistake on our part (e.g., wrong product sent), SmartKith will cover the shipping costs.

Exchange Approval: If approved, you can choose:

• A replacement for the same product.
• An exchange for a different product of equal or greater value (price difference to be paid if applicable).

Eligibility for Exchange

1. Products can only be exchanged within 14 days of purchase.
2. The product must be:
   • Unopened, unused, and in its original packaging.
   • Accompanied by the original receipt or proof of purchase.
3. Items purchased on sale or as part of a promotion are not eligible for exchange.

Non-Exchangeable Products

For hygiene and safety reasons, the following items cannot be exchanged:

• Opened skincare or cosmetic products.
• Products with tampered seals.

Smartkith parameters:

Product Quality

• Provide high-quality, safe, and effective beauty products that meet industry standards.
• Ensure that all products are dermatologically tested and free from harmful ingredients.

Customer Service

• Offer prompt and helpful support through various channels (email, phone, social media).
• Address customer inquiries, complaints, and feedback professionally and efficiently.

Transparency

• Disclose all relevant information about products, including ingredients, potential allergens, and intended usage.
• Clearly communicate prices, discounts, and promotions without hidden charges.

 Ethical Practices

• Ensure all products are cruelty-free and ethically sourced.
• Comply with environmental standards by using sustainable packaging where possible.
• Avoid false advertising or exaggerated claims about product benefits.

Health & Safety

• Regularly test products for safety and effectiveness.
• Provide clear instructions on what to do in case of adverse reactions.

Returns & Exchanges

• Honor the exchange policy and ensure customers can resolve issues fairly.
• Handle product returns or exchanges in a timely manner if they meet the policy criteria.

NOTE:

You’ll be notified if you create any social media account or page in the name of company. It is restricted by company to create any group and page on social media (Instagram, Facebook, LinkedIn etc.)

Contact US/Queries and complains: 

At SmartKith, we value your feedback and are here to assist with any queries or concerns. Whether you need help choosing the right product, have a question about your order, or wish to share a complaint, our team is ready to help.

How to Reach Us:

• Email: support@smartkith.com
• Phone/WhatsApp: [ 0315-5012808 ]
• Social Media: [ FB: Smartkith ]

We aim to respond to all inquiries within 24-48 hours. Your satisfaction is our priority, and we are committed to resolving any issues promptly and professionally.