What categories of products do you offer?
At SmartKith, we offer a range of categories, including:
- Beauty & Skincare: Makeup, skincare essentials, grooming tools.
- Personal Care: Hair care products, body care tools, and wellness items.
How do I place an order on SmartKith?
To place an order, browse our product categories, select the items you want, and add them to your cart. Proceed to checkout, where you can complete the purchase using our secure payment options.
What payment methods are accepted?
We accept all major credit cards (Visa, MasterCard, etc.) and select other secure payment options. In some regions, we may also offer cash on delivery.
What are your shipping options?
We offer standard and express shipping options. Shipping times vary based on your location, but most orders arrive within 5-7 business days for standard delivery.
Can I cancel my order after placing it?
You can cancel your order before it is shipped. Once the order has been dispatched, or packed or in process cancellation is not possible. However, you can return the product once it has been delivered.
What should I do if my product is damaged or defective?
If you receive a damaged or defective product, please contact our customer service team within 7 days of receiving your order. We will arrange for a replacement or a refund as per your preference.
How do I return a product?
To return a product, contact our customer support team with your order details, and we will guide you through the process.
Is it safe to shop at SmartKith?
Absolutely! We use advanced encryption and secure payment gateways to ensure that your personal and payment information is protected. We are committed to ensuring a safe and reliable shopping experience.
Do We Have To Register In Order To Avail Product and Other Services on Smartkith?
Yes, you have to be a registered member on Smartkith, where you can view all the products and place orders along with with availing Support related Services.
Do we have to create a courier account as well?
NO, you don’t have to create an account with the courier as Smartkith gives you multiple courier options and you can select any courier of your choice from the given options.