Shipping Policy

At SmartKith, we are committed to delivering your favorite beauty products quickly, safely, and affordably. Our goal is to provide a seamless shopping experience from checkout to doorstep, so you can focus on enjoying the latest trends and innovations in beauty.

Order Processing Time

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• You’ll receive a confirmation email with tracking details once your order is dispatched.

Shipping Locations

• Nationwide: We ship across all regions of Pakistan.
• International: Shipping is available to select countries. Please contact us for availability and custom rates.

Estimated Delivery Time

Location	Estimated Delivery
Within Pakistan	2–5 business days
International	7–15 business days

*Note: Delivery times may vary due to customs, weather, or unforeseen courier delays.

Shipping Charges

• Free shipping on orders above PKR 3,000 (within Pakistan).
• Orders below PKR 3,000 will be charged a flat rate of PKR 250.
• International shipping charges are calculated at checkout based on weight and destination.

Order Tracking

• You will receive a tracking number via email or SMS once your order ships.
• You can track your package through our logistics partners or contact our support team.

Shipping Partners

• Domestic: TCS, Leopard, M&P
• International: DHL, FedEx, Aramex

Shipping Delays

While we strive to meet our delivery timelines, delays may occur due to:

• Unavailable stock
• Natural calamities
• Logistic bottlenecks
• Customs hold (for international orders)

We will notify you promptly in case of any delay.

Damaged or Lost Packages

• If your package is lost or arrives damaged, contact our support team within 3 days of delivery.
• We will initiate a replacement or refund after verification.

Contact Us

SmartKith Wah Cantt, Rawalpindi, Punjab, Pakistan
Phone: 0315-5012808
Email: support@smartkith.com